What happens if I test positive and can’t take part?
If you test positive for COVID-19, within 10 days of the start of the event you will need to email us at [email protected] with evidence.
We will review on a case by case basis, with the intention to transfer the balance of your entry (less any non-refundable costs incurred by Hotchillee) as a credit to another Hotchillee event.
What happens to the travel I have booked for an event if I can’t make it or the event is cancelled due to COVID-19?
Unfortunately travel is not covered by us. We encourage everyone to take out appropriate travel insurance which includes COVID-19 cover.
What happens if the whole event is cancelled due to COVID-19?
If Hotchillee is forced to postpone a multi-day event due to the COVID-19 pandemic you’ll automatically be transferred to the new date. If you’re not able to make the new date you’ll be able to use your entry, including any optional extras, as a credit against another Hotchillee multi-day event to be used within 12 months of issue.
Last updated: 26 July 2022