Cancellation Policy

What happens if I need to cancel my entry?

If for any reason you need to cancel your entry there are several options available:

1. You are able to nominate a substitute rider for your entry (up to business 30 days before the event start date).

2. You may defer your entry as a credit towards another HotChillee event in the same or following calendar year (up to 12 weeks before the event start date).

3. You are entitled to the following refund on your entry:

• 17 Weeks + before the Event start date: Refund: 66% refund of the full entry fee paid including any extra services and upgrades
• 13-16 weeks before the Event start date: 33% refund of the full entry fee paid including any extra services and upgrades
• 0-12 weeks before the Event start date: 0% refund of the full entry fee paid including any extra services and upgrades

For full terms and conditions regarding the above, see our Conditions of Sale

Click here for Event Rules and Regulations

To cancel your entry, please contact [email protected].